Choosing the right cloud hosting partner – what you need to think about?

Man contemplating which cloud partner to go with
Making a cloud migration is a big step, but choosing the right partner can ensure the process goes as smoothly as possible.

Moving operations to the cloud is a big step for any business, no matter how large or small they are. But making the migration can be a complex and time-consuming procedure, and if firms go down the wrong path it can easily end up costing much more in the long run, both in terms of time and money.

To ensure the process goes as smoothly as possible and leads to the best outcome, it’s therefore vital you can team up with a skilled and experienced partner who will be able to not only provide high-quality hosting, but also offer impartial advice and tailor their services to your exact needs.

However, with so many options out there for businesses, it can be difficult to know where to turn to for help. Therefore, here are a few key things you should be looking for in a potential hosting provider before making any final decisions.

1. Understanding of your business

Every firm will have its own unique needs from the cloud, and what’s right for one firm won’t work for another. Therefore, it’s important to work with a provider like Arrow that will take the time to get to know your business, identify what makes it stand out, and suggest the most appropriate cloud option. This could be based on numerous factors, such as whether you need to support remote workers or how extensive your internal IT resources are for managing a solution. 

2. Ease of scalability

Being able to make changes and improvements to a cloud hosting service in order to meet evolving business demands is an important factor for any cloud deployment, so it pays to ask potential partners how this can be achieved easily. Vendors should be able to quickly scale up services or add additional resources on-demand with no lengthy employment processes.

3. The right credentials

Firms that can demonstrate they comply with industry standards or best practices will always be a must. For instance, suppliers like Arrow who are Microsoft Gold Partners will be invaluable if you’re adopting cloud applications like Office 365, while suppliers should also be able to show they follow key standards on issues such as security and data privacy.

4. Strong reliability

Reliability and uptime are essential for any cloud service, so it is important that you determine what guarantees a hosting provider can offer you on this front, as well as what the procedures are for claiming compensation should performance dip below what has been promised. Look for those that can demonstrate a strong track record of reliability to avoid having to deal with these issues.

5. An effective customer service offering

Finally, you should look for a supplier with a strong focus on customer service and support. Being able to build a personal relationship with a provider can ensure that should any issues arise, you can quickly get in touch and rest assured they will be dealt with quickly. Building trust between a user and provider ensures you can work together confidently for many years to come.

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With over 20 years in the business telecoms industry and an unrivalled reputation of delivering excellent, personal customer service, Arrow is one of very few companies in the UK able to provide a full telecoms, IT and energy consultancy and service proposition.

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