Novosound – IT Solutions and Support Case Study

Novosound it solutions case study
See how Arrow helped Novosound to build a new office from scratch procuring hardware, cloud services and dedicated expert helpdesk support

Novosound was the first spin-out company to emerge from the University of the West of Scotland. The company has developed and patented a ground-breaking technique to mass-manufacture printable ultrasound sensors. As a high-tech start-up, their IT Solutions needs are varied and they have grown from 5 to 20 employees in less than two years.

The Briefing

The first meeting with the founders of Novosound took place before the lease on their new office had even been signed. It quickly became apparent that this blank canvas was not only an opportunity to build from scratch the perfect way of working but also a challenge as hardware needed to be procured for everyone, back end systems setup and a plan put in place for growth.

The Solution

bizanywhere was the key reason for Novosound to choose Arrow Business Communications. Arrow has a bundled solution of cloud services, high spec hardware and expert helpdesk support. The simplicity of the pricing model supports their growth, it’s easy to understand and hassle-free.

Arrow reviewed the scope of Novosound’s requirements and created a bundle of services priced on cost per user, per month.

Novosound chose the Surface Pro solution which means emails and file storage are hosted within Office 365. A Dell large touchscreen display has also been installed to enable Novosound to collaborate and run seamless video conferencing.

“Before Novosound I was used to working with in-house IT and will admit I was very sceptical of having a generic support desk to email, however the Arrow team very quickly got to know our company and our requirements.”
Novosound Office Manager

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