Why Arrow?

Your trusted, experienced business communications technology partner

With over 20 years in the business telecoms industry and an unrivalled reputation of delivering excellent, personal customer service, Arrow is one of very few companies in the UK able to provide a full telecoms, IT and energy consultancy and service proposition.

  • 5,000 Customers from SMB to Enterprises
  • 18,000 Total Hosted installed base
  • 220 Employees located in 10 offices across the UK
  • 38% of Employees have served 5+ years

Vendor agnostic. Impartial expert advice.

We work with our best of breed industry partners and our independent status enables us to continually adapt our portfolio ensuring we offer robust, reliable solutions which seamlessly integrate into existing platforms and business environments.  

In addition to a full suite of Telecoms, IT, Data, AV and VC Solutions, Arrow has also developed its own range of specialist products:

ClineCall – Healthcare Video Consultation

Flex – Unique business mobile tariffs

Scala – Cloud Based Phone and Collaboration System

Pulse – Business energy and water broker

Our customers are fully supported by Arrow employees including a team of product specialists who regularly collaborate on projects to ensure that solutions meet customers’ needs both now and as their businesses change.

Why should you choose to work with Arrow?

Nationwide presence, local support

With 8 offices throughout the UK, Arrow is perfectly placed to service customers across the UK with a nationwide team.

Over 20 Years’ of industry experience

With experience comes knowledge. Arrow is always  updated with the latest products and innovations.

Independent UK Reseller

Vendor agnostic giving impartial expert advice. Commercially, we are objective and able to offer transparent pricing with measurable service levels.

Unique Account Management

We believe in a face to face approach and aim to develop strong relationships across multiple levels within your organisation.

Dedicated Engineering Team

Our certified engineers provide both on-site and remote support, provisioning and fault resolution.

Customer Testimonials

Arrow not only listened to our requirements and recommended the product but also managed the implementation into all our stores very efficiently. Their knowledge and support continues to be invaluable.

Wickes

Much was at stake with both the telephony and mobile projects. Arrow knows our business – the players, the people and our sites – and carried out extensive works to analyse our needs.

Associated British Ports

From the beginning of our customer relationship I have always received the best of attention and service from the Arrow support team, particularly Alex who is my regular point of contact.

Charles Brodie

I find the service to be excellent and the in-house product knowledge second to none.

Gill Akaster LLP

Always had outstanding service!

Sandyford Surgery

Been using Arrow since opened up 14 years ago (think it was called Inter-Group Communication). Always been helpful, competitively priced.

Lester Pet Care Clinic Ltd

Very happy with the service we have received over the years from Arrow.

Imperial War Museum Trading Company Limited

Excellent product and service.

Clydesdale Housing Association Ltd

Excellent customer service.

Albyn Associates Financial Management LLP

Excellent communication. Excellent services. Good costs.

Assurity Consulting Ltd

Excellent service, excellent product, very helpful staff - I have already recommended Arrow!

Drs Geddes OBrien and Orr

Working with the Arrow team has been inspirational. The team are focused on providing an outstanding experience and certainly have gone above and beyond our expectations.

Plexal

We have found Arrow to be very flexible. During the installation of the Mitel telephony solution Arrow’s engineers reacted quickly to any issues and solved them without delay keeping disruption to a minimum.

Strand Palace Hotel

Excellent customer service across the entire team. IT support was fabulous.

Tattersall Bailey & Co Limited

Very competitive rates. Very friendly staff. My Account Manager was always available whenever I had any questions. She was so supportive throughout and made the transition to Arrow very easy.

The University of Chichester

Awards and Accreditations

Arrow takes cyber security very seriously and we have achieved Cyber Essentials accreditation.

EE, ITSPA, Pulse Awards

Our Partners

Arrow is an Independent UK Re-seller. Our vendor agnostic approach means we are objective and able to offer impartial expert advice with transparent pricing and measurable service levels.

Contact Us

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With over 20 years in the business telecoms industry and an unrivalled reputation of delivering excellent, personal customer service, Arrow is one of very few companies in the UK able to provide a full telecoms, IT and energy consultancy and service proposition.

Business Solutions

We offer a full suite of Telecoms, IT, Data, Audio Visual, Video Conferencing and Business Energy solutions. Click below to learn more:

Arrow Case Studies

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